Privacy Policy
Last Updated: May 20, 2025
1. Introduction
BlockHaus (Company Registration Number: 16281245) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theblockhaus.io (the "Site") or use our services, including participation in our token offerings.
Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our Site
- Complete KYC/AML verification
- Purchase tokens
- Participate in staking activities
- Contact us via email or through our contact forms
- Subscribe to our newsletter
This information may include:
- Full name
- Email address
- Phone number
- Postal address
- Date of birth
- Government-issued identification documents
- Cryptocurrency wallet addresses
- Financial information related to token purchases
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Time zone setting
- Pages visited
- Time spent on those pages
- Unique device identifiers
- Other diagnostic data
2.3 Blockchain Information
Due to the nature of blockchain technology, transactions conducted on public blockchains are publicly visible. While we do not directly link blockchain addresses to personal identities, third parties may be able to identify you through analyzing blockchain data in combination with other available information.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Facilitate token purchases and staking activities
- Comply with KYC/AML regulations and other legal requirements
- Process and manage your account
- Provide and maintain our services
- Notify you about changes to our services
- Respond to your inquiries and provide customer support
- Monitor the usage of our Site and services
- Detect, prevent, and address technical issues
- Send you marketing and promotional communications (with your consent)
- Improve our Site and services
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Performance of a contract when we provide you with our services
- Compliance with legal obligations, particularly regarding KYC/AML requirements
- Our legitimate interests in operating and improving our business
- Your consent, where applicable
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including Switzerland and other countries where we operate.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to processing of your personal information
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at hi@theblockhaus.io.
9. Third-Party Links
Our Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hi@theblockhaus.io
Company Registration Number: 16281245